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How it works

How a hard-alloy order runs

We are a trading company: you buy the finished part from us. What you are paying for is what happens between the purchase order and the delivery, so this page spells that out.

The order

Five milestones

  1. Drawing

    You send a STEP or PDF with the alloy, condition, quantity, finish and the tolerances that matter. An NDA first if you want one.

  2. Quote

    An engineer reads the drawing, flags what will cost money and sends a priced quote with a lead time within 24 business hours.

  3. Make

    You issue one PO to us. We place the work with an audited shop in our network, agree the schedule and check the material certificate before the first cut.

  4. Inspect

    First article, in-process checks and a final inspection against your drawing before anything is packed. You get a weekly update throughout.

  5. Ship

    Parts leave with the inspection report, the mill certificate where requested and our commercial paperwork. If a part is wrong, it is ours to fix.

Production management

What separates this from a broker

A broker forwards your drawing and waits. These four things are what we do instead, and they are the reason the margin exists.

A managed shop network
Professional CNC shops that we audit on the floor before an order in titanium, Inconel or hardened steel is placed with them, and keep auditing. We agree schedule and priority with the shop ourselves. The shop is never named to you and never contacts you.
An engineer on every order
Assigned at the quote. Reviews the drawing, sets the inspection plan, checks the material certificate, attends the first article, signs the final report. The same person throughout.
A weekly progress update
Written, every week, from that engineer: what was done, what is next, anything that moved. For production orders, a photograph of the job on the machine.
Inspection before packing
We measure the parts against your drawing. A part out of tolerance is reworked or re-made before anything ships. The report travels with the parts.
Responsibility

Who does what

One rule underneath the table: anything that goes wrong between you and the parts is ours to fix.

TaskWhoNote
Drawing, revision control, specificationYouWe quote the revision you send. A change after acknowledgement changes price and date, and we tell you both.
Quote, lead time, DFM notesCNC TitanEngineer-read, priced, with the notes that would take cost out if you accept them.
Purchase order and paymentYou, to usOne PO to us, one invoice from us. Terms are stated on the quote.
Choosing and auditing the shopCNC TitanFrom our managed network. The shop is never named and never contacts you.
Material purchase and certificateCNC TitanBought to the grade, standard and condition on your drawing, certificate checked before the first cut.
Machining, heat treatment, finishingNetwork shop, managed by usMachined to print under the schedule and priority we agree with the shop. Subcontract processes are placed and checked by us.
Weekly progress updateCNC TitanWritten, every week, from the engineer on your order.
Inspection and reportCNC TitanWe measure, we sign the report, we carry the result.
Packing, export paperwork, shipmentCNC TitanDelivery basis confirmed on your quote.
Non-conformance, rework, claimsCNC TitanYour claim is with us. What happens with the shop is our problem.
Reading

The thinking behind each milestone

Get a quote Priced within 24 business hours.